"Surface Ripples" - William Martin's Management Blog

Surface Ripples - William's management blog - carries thought-leading articles and comments intended to provoke discussion.  Topics range around:

  • Change Management;
  • Financial Management;
  • Managing People;
  • Processes;
  • Risk;
  • Strategy;
  • Systems.

I've posted a number of articles on managing costs over the last month, so do check these out - there's some real food for thought which you will find really valuable in these challenging times.

Here's the latest on making sure your business provides a positive Customer Experience.


To see more, visit http://Surface-Ripples.blogspot.com.